Contact Us

Order Status: Want to know where your order is? Just visit https://www.17track.net/en for online tracking!


Other Questions: Our FAQ Help Center might have the answer you need. If not, feel free to leave your message in the contact form directly.


Office Hours: We’re available from 9 am to 5 pm EST. Most emails will get a reply within a business day—don’t forget to check your spam bin if you don’t hear back!


Kind Reminder: Dear friend, please be patient. We’re doing our utmost to respond to you as soon as possible. Sending multiple emails could slow down the process.

Email: support@germanke.com

TEL:+1 510 751 0316